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(331) 250-3726Manhattan, IL. Serving Will, DuPage and Cook counties
Windows Doors and Beyond
April 2026 • Roofing
Quick summary

What hail damage looks like on an Illinois roof and what to do about it.

Chicagoland gets hit by hailstorms regularly, but most homeowners have no idea whether their roof was damaged until they see a leak. Here's what to look for — and what to do about it.

Signs You Can See from the Ground

Start by walking around your home and looking for damage on other surfaces — these are indicators that hail also hit your roof:

  • Dents in aluminum gutters, downspouts, or gutter screens
  • Dents in aluminum siding, window frames, or door frames
  • Damage to your AC unit's fins
  • Marks on painted wood surfaces (deck rails, fence, trim)
  • Dings on your car if it was parked outside during the storm

If you see hail damage on ANY of these surfaces, your roof almost certainly took hits too.

What Hail Damage Looks Like on Shingles

This is where it gets tricky — because hail damage on shingles often isn't visible from the ground. On the roof, hail damage appears as:

  • Random circular marks where granules have been knocked off (exposing the black asphalt underneath)
  • Soft spots that feel spongy when pressed (the mat is bruised even if granules remain)
  • Cracked or split shingles from large hailstones
  • Damage that follows no pattern (unlike foot traffic or mechanical damage which follows a line)

What NOT to Do

Don't climb on your roof to check. It's dangerous, you could cause more damage, and you likely won't know what to look for anyway. Let a professional inspector handle it — our inspections are free and we'll give you an honest assessment.

What to Do Instead

After any significant hailstorm in your area, call a local roofing contractor for a free inspection. If damage is found, they can help you file an insurance claim. Most storm damage claims are covered by homeowner's insurance and you'd only pay your deductible. Learn about our insurance claim process →

Important: Call a LOCAL contractor, not a storm chaser. Companies that show up after storms from out of state often do poor work and disappear before warranty issues arise.

Document before anything else

Insurance decisions are made on evidence. Note the date of the storm, photograph dents in gutters, vents and the air conditioner, and keep any hailstones in the freezer or photograph them next to a coin. Save weather alerts from that day. If something needs a temporary repair to prevent more damage, keep the receipts. Then get a professional inspection with photos of every slope before the adjuster comes.

Know what you are signing

After a big storm, crews from out of state go door to door. Some are fine; many leave when the work dries up, and their warranties leave with them. Before signing anything, read it. A contingency agreement can commit you to that contractor if the claim is approved. Check that the company has a local address, references nearby and insurance, and never sign over your claim payment. In Illinois a contractor cannot lawfully offer to pay or waive your deductible.

Common questions

What does the adjuster look for? +
A pattern of hail strikes or wind-creased and missing shingles within a test area on each slope, plus collateral damage to gutters, vents and siding.
What if my claim is denied? +
Ask for the reason in writing. You can request a re-inspection with your contractor present and submit additional photos. Many denials are reversed on a second look.
Do I pay anything on an approved claim? +
Normally your deductible, plus any upgrades you choose beyond what the policy covers.
Should I get an inspection before calling my insurer? +
Yes. A free inspection tells you whether there is enough damage to justify a claim, so you do not open one for nothing.
What time of year is best for a new roof? +
Late spring through fall, when shingles seal quickly. We roof from early spring until weather stops us, and emergency repairs are year-round.

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